Daily Dispatch


The Friday Five

Five Tech Options to Make Your Law Firm Easier to Contact

By | May.12.17 | No Comments

It’s no secret that if you make it easier for people to reach you using their preferred method, you’re going to get more contacts — ones that could convert to clients. Today, this is especially true of …Continue reading »


Getting Clients

Not Getting New Business? Try Getting in Focus

By | May.11.17 | No Comments

One of the most challenging things about new business development is keeping your focus — and perspective. Especially when your billable hours are down or your calendar is emptying, it is all too easy, as …Continue reading »


Get to the Point!

Qualifiers Do Not Increase Quality

By | May.10.17 | 1 Comment

You can’t be persuasive if your message is confusing. Whether you’re arguing a motion or giving an interview on a political issue, clarity is what counts. A qualifier changes the meaning of another word or …Continue reading »


Nothing But the Ruth!

Lawyer Safety: Are You Prepared?

By | May.09.17 | No Comments

Lawyer safety is not a new concern for me. In 2013, I was a few blocks away when fellow Arizona attorney Mark Hummels was shot and killed by the opposing party in a meeting with …Continue reading »


On Balance

Attorney Discipline Matters: A Fool for a Client?

By | May.08.17 | No Comments

We’ve all heard the adage that a lawyer who represents himself has a fool for a client. When it comes to attorney discipline matters, there are certainly times when this is true. However, there are …Continue reading »


The Friday Five

Five Bespoke Handbags that Scream Power Player

By | May.05.17 | No Comments

A brilliantly designed handbag is a shield, a satchel and a work of art. When you walk into a meeting and set it on the table, a gorgeously appointed bespoke purse speaks in a strong, proud …Continue reading »


Productivity Classic

Pen on Paper Works! The Bullet Journal

By | May.04.17 | 3 Comments

If you’ve never sat bolt upright in bed at 3:17 a.m. convinced that you’ve missed a critical deadline, congratulations. You should bottle your secret and sell it to the rest of us — along with …Continue reading »



Case Management

Track These Performance Metrics to Improve Client Relations

By | May.02.17 | No Comments

Corporate clients are increasingly savvy about performance metrics — often more so than the lawyers whose work product is being measured. Many lawyers are unaware of the categories and parameters clients are using to evaluate …Continue reading »


Content Under Pressure

Write Your Way Into the Euphemism-Free Zone

By | May.01.17 | No Comments

Last month’s United Airlines overbooking debacle and the subsequent PR disaster and brand implosion has me thinking of the value of communicating clearly. There’s much to be critical of in United’s behavior and initial poorly …Continue reading »