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Daily Dispatch

2018 Marketing and Business Development Survey
Survey Reveals Disturbing Undercurrents Beneath the “New Normal”

LexisNexis Interaction 2018 Law Firm Marketing & Business Development Survey is a fascinating look at how firms and marketers are settling into a “new normal,” where they plan to direct their marketing and business development dollars, and whom ...

Susan Kostal - July 31, 2018
Service Delivery Takes Center Stage

On a tactical level, service delivery may be the best way to affect the client experience. It involves interacting, exchanging information and communicating with clients.

Sally J. Schmidt - July 30, 2018
House Stationery Is the New Black
House Stationery Is the New Black

Image is critical. You know this. It’s embedded in every design decision you make for your practice. You labored over your website. Your business cards are richly tactile, with serif small caps embossed on 100-grain paper. Your brochures are ...

Bull Garlington - July 29, 2018
Streamline Your Workflow Three Ways

I need to start by getting a chip off my shoulder: I am not Mrs. Wiggins, nor am I some out-of-work secretary looking for crotchety old-school attorneys to bark into a recorder and wait for me to type their words. Back in my bricks-and-mortar ...

Andrea Cannavina - July 27, 2018
Creating Purpose: What Are You Doing Today?

In his book “Make Today Count,” John C. Maxwell famously said that every person needs to strive to make that happen. It is a wonderful way to live if practiced correctly. Making today count requires discipline — it requires understanding and ...

Daniel Gold - July 26, 2018
Want More Balance? Build a Better Team

In “Why Lawyers Really Struggle with Work-Life Balance,” I gave six steps to building a practice that runs smoothly and allows you to have a life. Here we’ll discuss the fourth step, building better teams.

Dustin Cole - July 25, 2018
Five Best Practices for Law Firm Content Marketing

Massive resources go into developing a law firm website. But what happens after launch? Too often, far too little thought goes into developing a sustainable strategy to produce content that leads to new business.

Jay Harrington - July 20, 2018
Using Tech to Expand the Pro Bono Provider Pie

When the phrase “legal tech” comes to mind, it's usually associated with the tools that propel law firm operations, or even automating tasks otherwise performed by lawyers to reduce corporate legal spend. But what if legal tech ultimately shines ...

Susan Kostal - July 19, 2018
The Lion Sleeps Tonight

As in earlier movies in the series, "Jurassic World: Fallen Kingdom" portrays attorneys in a bad light. Maybe that doesn't bother you, but it bothers me. While there is some truth in that representation, I don't think we do enough to try to ...

Otto Sorts - July 18, 2018
TALS A2J Q&A with Ann Pruitt
Ann Pruitt of TALS: Promoting Legal Wellness Via Technology

In Attorney at Work's A2J Q&A series, Mary Juetten introduces the inspiring people behind innovative programs and initiatives. In this interview, she asks Ann Jarvis Pruitt, Executive Director of the Tennessee Alliance for Legal Services, about ...

Mary Juetten - July 13, 2018
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