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car wheel career shift interview with Toyota Legal One

Career Shift: Toyota Legal One’s Rich Robinson on Maneuvering Through Disruption

For a recent "Reinventing Professionals" podcast, Ari Kaplan spoke with Rich Robinson, Director of Legal Operations and Litigation Support for Toyota Legal One. Here are the highlights.

Ari Kaplan - July 28, 2020
Client with lion head Angry Client

Calming Down an Angry Client

You know the scenario. It’s the end of the day. The phone rings and you pick it up knowing you really shouldn't. You should just let it go to voicemail, pack up your laptop and go home. “What the bleep is this?” are the first words you ...

Merrilyn Astin Tarlton - July 15, 2020

Law Firms: Ditch the Hierarchy and Embrace Culture for All

Eric Farber, attorney and author of the bestseller "Culture For All," says law firms must get rid of the caste system that makes staff feel replaceable.

Eric Farber - June 3, 2020

5 Tips for Networking From 6 Feet

Friday 5 | Social distancing shouldn't stop you from building and maintaining your network. Here are Camille Stell's tips for networking through readily available tools.

Camille Stell - May 1, 2020

COVID-19 Impacts for Solo and Small Firm Lawyers: Beyond Remote Work

Roy Ginsburg | There is much more to this COVID-19 situation than remote work. If you practice in the solo and small firm world, here’s my take on a few other important things to consider in the pandemic age.

Roy S. Ginsburg - April 2, 2020

Ways to Show Clients You Care

Straight from the heart: Client care advice from Ruth Carter, Bull Garlington, Jay Harrington, Will Hornsby, Susan Kostal, Steve Nelson, Mark Palmer, Teddy Snyder, Jamie Spannhake and Megan Zavieh.

Joan Feldman - February 14, 2020

There’s Power in a Little Thank You

Simply saying “thank you” can go a long way toward improving morale, retaining valuable staff members and keeping your clients coming back.

Cindy McGovern - October 1, 2019
Pushing Past Fear and Failure

Pushing Past Fear and Failure

Lessons for Women Lawyers | Despite initial heartaches and rejections, my perseverance and determination reaped tremendous rewards.

Artie Renee Pobjecky - September 16, 2019
Developing a What’s Next Mindset

Developing a What’s Next Mindset

Thinking through the next steps can lead to more business for your firm. Tea Hoffmann has four tips.

Tea Hoffmann - May 14, 2019

Daily Practices for Cultivating Global Leadership Skills

Making a difference in the world starts with making an impact on the people you work with, and the people you lead. Leadership is not a position or a title — it’s a state of mind.

Paul H. Burton - November 26, 2018