Relationships

benefits of traveling

Why Travel Makes You a Better Lawyer

Teddy Snyder | Travel exercises the part of the brain that lets you appreciate the differences among us.

Theda C. Snyder - December 16, 2020
Win-win handling conflicts

Handling Conflicts With Your Colleagues

Despite most people’s desire to avoid them, conflicts are normal. In fact, most conflicts are not even a bad thing and can lead to positive change. Here are four steps for handling conflicts in a positive way.

Shawn Healy - November 3, 2020
post it notes shows relationships at work

Three Strategies to Stop Unconsciously Undermining Relationships at Work

Carson Tate | To build strong, authentic relationships in this new world of work, use the Platinum Rule, identify your colleagues’ workstyles, and tailor your communication to co-workers’ preferences.

Carson Tate - October 14, 2020
car wheel career shift interview with Toyota Legal One

Career Shift: Toyota Legal One’s Rich Robinson on Maneuvering Through Disruption

For a recent "Reinventing Professionals" podcast, Ari Kaplan spoke with Rich Robinson, Director of Legal Operations and Litigation Support for Toyota Legal One. Here are the highlights.

Ari Kaplan - July 28, 2020
Client with lion head Angry Client

Calming Down an Angry Client

You know the scenario. It’s the end of the day. The phone rings and you pick it up knowing you really shouldn't. You should just let it go to voicemail, pack up your laptop and go home. “What the bleep is this?” are the first words you ...

Merrilyn Astin Tarlton - July 15, 2020

Law Firms: Ditch the Hierarchy and Embrace Culture for All

Eric Farber, attorney and author of the bestseller "Culture For All," says law firms must get rid of the caste system that makes staff feel replaceable.

Eric Farber - June 3, 2020
Doing business and home networking

5 Tips for Networking From 6 Feet

Friday 5 | Social distancing shouldn't stop you from building and maintaining your network. Here are Camille Stell's tips for networking through readily available tools.

Camille Stell - May 1, 2020
Lawyer with face mask COVID

COVID-19 Impacts for Solo and Small Firm Lawyers: Beyond Remote Work

Roy Ginsburg | There is much more to this COVID-19 situation than remote work. If you practice in the solo and small firm world, here’s my take on a few other important things to consider in the pandemic age.

Roy S. Ginsburg - April 2, 2020
Dog with heart on lapel caring customer service

Ways to Show Clients You Care

Straight from the heart: Client care advice from Ruth Carter, Bull Garlington, Jay Harrington, Will Hornsby, Susan Kostal, Steve Nelson, Mark Palmer, Teddy Snyder, Jamie Spannhake and Megan Zavieh.

Joan Feldman - February 14, 2020

There’s Power in a Little Thank You

Simply saying “thank you” can go a long way toward improving morale, retaining valuable staff members and keeping your clients coming back.

Cindy McGovern - October 1, 2019
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