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Relationships

Law Firms: Ditch the Hierarchy and Embrace Culture for All

Eric Farber, attorney and author of the bestseller "Culture For All," says law firms must get rid of the caste system that makes staff feel replaceable.

Eric Farber - June 3, 2020
Doing business and home networking

5 Tips for Networking From 6 Feet

Friday 5 | Social distancing shouldn't stop you from building and maintaining your network. Here are Camille Stell's tips for networking through readily available tools.

Camille Stell - May 1, 2020
Lawyer with face mask COVID

COVID-19 Impacts for Solo and Small Firm Lawyers: Beyond Remote Work

Roy Ginsburg | There is much more to this COVID-19 situation than remote work. If you practice in the solo and small firm world, here’s my take on a few other important things to consider in the pandemic age.

Roy S. Ginsburg - April 2, 2020
Dog with heart on lapel caring customer service

Ways to Show Clients You Care

Straight from the heart: Client care advice from Ruth Carter, Bull Garlington, Jay Harrington, Will Hornsby, Susan Kostal, Steve Nelson, Mark Palmer, Teddy Snyder, Jamie Spannhake and Megan Zavieh.

Joan Feldman - February 14, 2020
Pushing Past Fear and Failure

Pushing Past Fear and Failure

Lessons for Women Lawyers | Despite initial heartaches and rejections, my perseverance and determination reaped tremendous rewards.

Artie Renee Pobjecky - September 16, 2019
Developing a What’s Next Mindset

Developing a What’s Next Mindset

Thinking through the next steps can lead to more business for your firm. Tea Hoffmann has four tips.

Tea Hoffmann - May 14, 2019

Daily Practices for Cultivating Global Leadership Skills

Making a difference in the world starts with making an impact on the people you work with, and the people you lead. Leadership is not a position or a title — it’s a state of mind.

Paul H. Burton - November 26, 2018
referrals flowing

Five Tips for Keeping Referrals Flowing

Lawyers often pursue new clients at the expense of servicing and marketing to existing clients. This is a mistake. It’s also a mistake to pursue new referral sources at the expense of your existing referral network. Your existing network should ...

Robert Theofanis - November 6, 2017
business lessons

Referral Madness! Stay on Top of Staying in Touch

This is something old-school lawyers say a lot: "Your best sources of referrals are your existing clients." And, for word-of-mouth, referral-based law firms, it’s probably true that referrals from other lawyers or from existing clients are 1-2. ...

Jared Correia - March 23, 2017
client relationships

Email Is a Second-Class Form of Communication

Email may be good for maintaining a relationship, but it is not good for building one. Both email and texting are fast, convenient and essentially allow nonstop 24/7 communication. The downside is they are easily misinterpreted — and emails ...

Michael Baker - October 12, 2016
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