Relationships

Client with lion head Angry Client

Calming Down an Angry Client

These are not situations to be won or lost. When clients get mad, you can only claim success when you calm them and neutralize the conflict.

Merrilyn Astin Tarlton - October 14, 2021
clearbrief

Clearbrief CEO Jacqueline Schafer: Transforming Written Legal Arguments With AI

For a recent "Reinventing Professionals" podcast, Ari Kaplan spoke with Jackie Schafer, founder and CEO of Clearbrief. Here are highlights.

Ari Kaplan - July 22, 2021
Job Hunting

Job Hunting? Say Thank You to Stand Out

I always emphasize the importance of remaining optimistic when coaching lawyers on the topic of job hunting. And, lawyers being lawyers, I always need to provide some reason why they should remain upbeat. I have a simple answer: The job market ...

Roy S. Ginsburg - February 28, 2021
say thank you

There’s Power in a Little Thank You

Simply saying “thank you” can go a long way toward improving morale, retaining valuable staff members and keeping your clients coming back.

Cindy McGovern - February 1, 2021
benefits of traveling

Why Travel Makes You a Better Lawyer

Teddy Snyder | Travel exercises the part of the brain that lets you appreciate the differences among us.

Theda C. Snyder - December 16, 2020
Win-win handling conflicts

Handling Conflicts With Your Colleagues

Despite most people’s desire to avoid them, conflicts are normal. In fact, most conflicts are not even a bad thing and can lead to positive change. Here are four steps for handling conflicts in a positive way.

Shawn Healy - November 3, 2020
post it notes shows relationships at work

Three Strategies to Stop Unconsciously Undermining Relationships at Work

Carson Tate | To build strong, authentic relationships in this new world of work, use the Platinum Rule, identify your colleagues’ workstyles, and tailor your communication to co-workers’ preferences.

Carson Tate - October 14, 2020
car wheel career shift interview with Toyota Legal One

Career Shift: Toyota Legal One’s Rich Robinson on Maneuvering Through Disruption

For a recent "Reinventing Professionals" podcast, Ari Kaplan spoke with Rich Robinson, Director of Legal Operations and Litigation Support for Toyota Legal One. Here are the highlights.

Ari Kaplan - July 28, 2020

Law Firms: Ditch the Hierarchy and Embrace Culture for All

Eric Farber, attorney and author of the bestseller "Culture For All," says law firms must get rid of the caste system that makes staff feel replaceable.

Eric Farber - June 3, 2020
Doing business and home networking

5 Tips for Networking From 6 Feet

Friday 5 | Social distancing shouldn't stop you from building and maintaining your network. Here are Camille Stell's tips for networking through readily available tools.

Camille Stell - May 1, 2020
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