Meyling Ly Ortiz | Most young lawyers aren’t prepared to supervise coworkers. Here is some much-needed advice on leading teams — and gaining their respect.

Do you get tongue-tied at cocktail parties? Does making small talk at conferences rate somewhere between vacuuming the car and sitting in the front row of a heavy metal concert? Do we have some tips for you!

Straight from the heart: Client care advice from Ruth Carter, Bull Garlington, Jay Harrington, Will Hornsby, Susan Kostal, Steve Nelson, Mark Palmer, Teddy Snyder, Jamie Spannhake and Megan Zavieh.

A Legal Services Network, or an LSN, can open new paths of revenue while introducing your firm to great lawyers from abroad.

For a recent "Reinventing Professionals" podcast, Ari Kaplan spoke with Orgaimi Founder Paul Giedraitis. Here are highlights.

It’s almost a certainty that, at some point, every lawyer will have an unhappy client. In his seminal research on loyalty, business strategist Frederick Reichheld concluded that simply satisfying clients is not enough to retain them. Research ...

These are not situations to be won or lost. When clients get mad, you can only claim success when you calm them and neutralize the conflict.

Zana Tomich | Before you become an expert in the practice of law, you can (and should) become an expert in client service.

For a recent "Reinventing Professionals" podcast, Ari Kaplan spoke with Jackie Schafer, founder and CEO of Clearbrief. Here are highlights.

I always emphasize the importance of remaining optimistic when coaching lawyers on the topic of job hunting. And, lawyers being lawyers, I always need to provide some reason why they should remain upbeat. I have a simple answer: The job market ...