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Let me tell you about my friend Jeremy. He’s the business development manager at an independently owned auto repair and tire shop that has several locations in the Phoenix area. Their competition is car dealerships and national discount tire ...

Yes, we know, you live and die by the clock, and you’re already pretty savvy about time management. That said, a tune-up never hurts. Especially when getting the most out of every chunk of time may make the difference between the box seats at ...

Question: "Why should we blog? We have a website. Clients hire lawyers because of a relationship, not because they see you on the Internet. Besides, a blog can be pretty self-aggrandizing. Other lawyers in the firm think the ...

I’ve come to like Outlook 2013 quite a bit (despite the confusing blue icon). It contains some new features that I’ve wanted, or have had to employ workarounds for, or had to use third-party software to resolve. So, I thought it might be helpful ...

When I hear the phrase “red velvet rope,” I picture a Studio 54-esque scene with a line of people outside of a night club who are either on the VIP list or hoping they're hot enough to convince the bouncer to let them through. Many of us have ...

Question: I know we're not recouping many of our law firm's costs from clients. How do you effectively manage a cost recovery program? Four members of the Association of Legal Administrators — Grace Carr Lee, Vicki Hughes, ...

Between deadlines, billable-hours requirements, responsibility for bringing in clients and so much more, we all know the legal profession can be taxing. Add to that responsibilities for family and any associations or boards you may belong to, ...

No matter how they hear about you, there’s a pretty good chance that, at some point, people will search for your law practice online. What will they find when they perform these searches? What can you do, if anything, to influence what they see?

Question: Is there any room for personality in your professional biography? You don't want to be boring, but how informal can you get? Today LMA experts, Seth M. Apple, Dorothy Rausa and Stacy A. Smith answer the question to make sure potential ...

As lawyers, we’re all busy. Some of us, however, seem able to accomplish more than others. How is that? Effective time management. Recently, I interviewed Albert Chang, Diane Costigan, Alan Howard, Thomas Ozimkoski and Vanessa Price about their ...