Columns

A shocking number of ethics complaints stem from a very simple problem: lawyers not communicating with their clients. Clients pay for our time and effort, and they deserve to hear from us. Plus, our ethical obligations require that we be in ...

Your clients have been talking about you since well before Al ... I mean Sir Tim ... brought us the global tubes. But the Internet continues to change the way those conversations spread. Admittedly, the process that people use to choose toasters ...

What do marketers mean when they say things like "mobile ready" or "mobile is the first screen"? And is this something that's really going to help you get more clients? Avvo's Sachin Bhatia is speaking on "Mobile Marketing Best Practices" at the ...

Who are these “enterprising lawyers”? They're easy to spot. Just look for the more engaged and happier lawyers. Deeply invested in the power of the work they do for their clients, they have ample interests beyond the practice of law. You ...

One of my clients met recently with a senior lender of a bank to explore potential referral opportunities. The lender said to the lawyer, in essence, “We do everything our competitors do but we have two unique lending areas: We finance yachts ...

A long time ago, in a life far away—November 2012—I wrote a Dropbox 101 post for Attorney at Work. Commenter Jeffrey Brandt suggested a "Dropbox 102" version to address security issues with sharing data in the cloud. It was a good suggestion, so ...

"Question: We’re moving to new offices in a couple of months. Some say this is a 'marketing opportunity.' I say it’s just important to let people know about our new address and contact information, but we don’t need to spend a lot of money on an ...

It's International Women's Day today. And, while it's true that the annual celebration has its roots in the 1908 American Socialist Party's National Women's Day, the event has grown far beyond its original geography and ideological underpinnings ...

Working for yourself is awesome. Working by yourself is awesome, too. You get to set your own hours, you can wear whatever you want—and you get to run your business your way. But no one warns you when you open a solo practice—especially if you ...

In my previous post, I talked about the importance of capturing your sparks of genius in one centralized repository so you can organize, review and then act on them. Now let's look at three lesser-known ways to do that with the ultimate capture ...