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It sucks when clients take advantage of us and don't pay their bills.

Firms that choose to be mute stand out as the outliers. But not in a good way.

Tips to revive your body and brain, just in time for the holidays and end-of-year crunch.

Unless you're creating sales opportunities, or converting sales opportunities, you're hanging out on the sidelines with the other nonplayers.

Having a personal relationship will make your lawyer-client relationship more satisfying — and it is particularly helpful if there is a glitch. Here are 10 ideas.

Ruth Carter distills the results from Orbit Media's annual survey of more than 1,000 bloggers. What's working?

These four questions will help your happy clients get to the essence of their "client experience" story.

If you plan to expand in 2019, particularly if your shift will be from true solo to something larger, there are some critical ethics issues to keep in mind

Get on the path to reducing invoicing inefficiencies and receiving payments faster.

"If your goal doesn’t scare you, you’re not thinking big enough." Ruth Carter passes on advice for charting your personal marketing goals for the coming year.