Lawyer Skills

Client Feedback: Ways to Get It Wrong

Here in the Midwest, autumn calls for heavy-duty yard cleanup time. Predictably, of course, the leaf blower broke just as the first round of oak leaves hit our lawn. The chainsaw and the hedge trimmer died next. Okay, no big deal. We simply ...

Joan Feldman - October 24, 2012
Get a Red-Tape Reduction Committee

We know it sounds like an oxymoron, but a “Red-Tape Reduction Committee” might actually be the thing your practice needs. Today, Vivian Manning describes how forming just such a committee is helping her newly merged firm dispense ...

Vivian Manning - October 4, 2012
Mistakes Newbie Mobile Users Make

In the grand scheme of things, we are all newbies adjusting to using mobile devices. After all, even if you had one of the first iPhones, it has only been five years. Technology consultants and others who make their living helping us to find ...

Andrea Cannavina - September 21, 2012
Young professional looking at question mark melater
Darwin and the Dictaphone

I felt like Indiana Jones. Instead of snakes, there were power cords slinking around my feet. Instead of a whip, I held a ballpoint pen. Instead of a hat, I wore, well, my hair was perfect. I was not looking for treasure. No, I was looking for a ...

William Melater - July 12, 2012
multitasking
Why Won’t My Partner Cross-Sell Me?

Well, really … why should he? I mean, knowing that people do things for their own reasons and not for yours, what’s in it for your partner to cross-sell you? Why should he introduce you to his client and promote you as someone who could help ...

Merrilyn Astin Tarlton - June 4, 2012
When You Need a Do-Over- 5 Ways to Get Your Meeting Back on Track
When You Need a Do-Over: 5 Ways to Get Your Meeting Back on Track

Uh oh. You’re at the start of a meeting or a client presentation and it takes a sharp left turn. Perhaps you misjudged your audience or suddenly you realize you are horrifyingly off topic. Or, more commonly, you may have inadvertently hit a hot ...

Mary Ellen Sullivan - May 21, 2012
Watch Your Courthouse Demeanor

In this excerpt from his book The View from the First Chair, veteran California defense lawyer Martin L. Grayson offers a crash course on the importance of courthouse demeanor, with tips for always (always) presenting your best ...

Martin Grayson - May 17, 2012
Your New Website ‘Do’ List: Cover the Basics

Stop right there! Before you take step one to create your law firm's new website, pause to figure out what it is you really want your website to do—and who you want it to attract. Define your intended visitors as narrowly as possible. Do you ...

Andrea Cannavina - April 18, 2012
Young professional looking at question mark melater
Fantasy Football … er … Lawyering

I have served as the commissioner of my fantasy football league for a decade. I've also never won. Perhaps I am a masochist. Or maybe insane. Regardless, I remain in charge of a frustratingly painful organization that requires me to spend ...

William Melater - April 4, 2012
We Are the World: Google’s Search Plus Your World

The folks in the Mountain View studios of Google have been very busy of late, working out a number of new endeavors, including the launch of Google+, and the application of overarching revisions to the company’s privacy policy. The most ...

Jared Correia - March 20, 2012
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