Managing a Law Firm

Leadership
Honing Your Humility: An Antidote for Big Egos

I often begin leadership workshops by asking this question: What do you most look for and admire in a leader, someone whose direction you would willingly follow? What one word would you use to describe him or her? I’ve received hundreds of ...

Mark Beese - September 9, 2015
What You Need to Know About Client Feedback Programs

Question: We’d like to start a client feedback program. What do we need to consider when implementing this type of program? In this edition of "Ask the Experts from the Legal Marketing Association," Jim Jarrell, ...

The Editors - September 1, 2015
attorney at work
Tech Tips for Teams: Smart Collaboration Tools

In Friday Five+ Tech Tips, we invite law practice management and technology experts to share their favorite tips and tricks for tackling everyday quandaries that can prevent you from keeping your practice humming along smoothly. In the end, of ...

The Editors - August 28, 2015
T-Rex with open mouth jerks at work
The Lawyer Who Liked to ‘One-Up’

“I never seem to get it right enough with him,” Sara told me, as she expressed her frustrations about being on Terry's case team. “He always has to do it better than me.” I nodded. Terry was an ace litigator, hardworking, controlling and driven ...

Otto Sorts - August 27, 2015
A TechHit One-Two Punch: SimplyFile and MessageSave

TechHit is a San Francisco company that builds applications emanating from Microsoft Outlook. This approach works especially well in the legal field, where most lawyers still prefer, or are forced, to use Microsoft Office. While an impressive ...

Jared Correia - August 26, 2015
Money and Time
Distraction Junkie? Managing Your Worst Time Bandit

In his recent book “The Time Bandit Solution: Recovering Stolen Time You Never Knew You Had,” Edward G. Brown presents a step-by-step lesson in recovering lost time — including how to prevent interruptions from sapping your productivity and ...

Edward G. Brown - August 25, 2015
What Lawyers Need to Know about Online Reviews

Many law practices grow by traditional word-of-mouth, but it is tough to stay competitive if you don’t pay attention to the modern word-of-mouth — namely online reviews. According to a study Yodle recently conducted, three-quarters of consumers ...

Paul Bascobert - August 21, 2015
macs for Lawyers
Still Want an All-Mac Law Office? What You Need and How You Can Do It

Three years ago, I wrote a primer for Attorney at Work on setting up an all-Mac law office. For this new two-part series, in addition to updating that earlier article here, I’ve reached out to four Mac-using lawyers — Victor Medina, David ...

Brett Burney - August 19, 2015
Nothing But the Ruth
Disregarding the Traditional Workweek

When did we decide that the "workweek" should be defined as Monday through Friday, 9 a.m. to 5 p.m.? (Okay, I know a good many lawyers work a lot more than that, but you know what I’m saying.) Lately I’ve been thinking a lot about the ...

Ruth Carter - August 18, 2015
Five Sources for Professional Help in a Pinch

When you’re pressed for time, you may feel there aren’t enough people or hours to get everything done. You can’t do it all — but whether it’s administrative, marketing or legal work, professional help is available on surprisingly short notice. ...

Theda C. Snyder - August 14, 2015
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