When I began consulting, it was my plan to focus on working with corporations. But one of the first calls I received was from the managing partner of one of the international accounting firms. When I said I wasn’t an accountant, he replied, “You ...
Bob Denney - June 27, 2012I learned everything I ever need to know about client service the first time I closed a deal on my own. I was a young client, anxiously micro-managing a negotiation that my outside counsel (whom I’ll call Steve) could have mastered in his sleep. ...
Precious Williams Owodunni - June 26, 2012One of the fastest ways to improve your typing on the iPad's on-screen keyboard is to take advantage of the shortcuts feature introduced in iOS 5. The shortcuts feature works like Autocorrect’s non-evil twin, turning your abbreviations into ...
Carol Gerber - June 25, 2012In their best-selling book Time Management for Attorneys: A Lawyer’s Guide to Decreasing Stress, Eliminating Interruptions & Getting Home on Time, Shawn McNalis and Mark Powers offer strategies to manage your most scarce resource. Here, ...
Shawn McNalis - June 21, 2012Every business has to generate cash to survive, whether you run a Fortune 500 company or a shaved ice stand—or a law practice. Most businesses pay expenses well in advance of delivering services and then invoicing the client. Accounting for the ...
Michael Baker - June 18, 2012When it gets right down to it, what lawyers do is all about clients. Those wonderful, awful, charming, annoying, challenging and gratifying people who actually pay you to do your work. So we are declaring it "This Business of Clients" ...
Roy S. Ginsburg - June 11, 2012For better or worse, I've been a dedicated BlackBerry user for many years, more recently using a BlackBerry Bold and currently a BlackBerry Torch (9800). As with most smartphones, you can do much more with your BlackBerry by learning a few extra ...
Dan Pinnington - June 6, 2012Busy lawyers have precious little time to spend monitoring technology upgrades for their practices—though the pay-off in efficiency savings can be worth it. This is especially the case with law practice management software. While these programs ...
Jared Correia - May 31, 2012You know your tech support folks love you. We really, really do. But sometimes…. Yes, sometimes we do go back to our offices, close the door gently and weep quietly at the thought of how much more quickly and efficiently we could have helped you ...
Vivian Manning - May 29, 2012Whether it's a special trip to meet a client or your daily commute, there's no doubt your travels will be sprinkled with 15-plus-minute periods of “bonus time.” Flight or traffic delays, late clients or other unexpected agenda disruptions that ...
Jason Womack - May 24, 2012
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