Managing a Law Firm

Given the nonstop, hyped-up headlines, you may worry about competing with a robot for your next job. Rather than fret, why not start investigating ways artificial intelligence technology can give you an edge — both in the job market (somebody ...

I am a lawyer and a parent. I also try to have a social life, volunteer, take care of my pets, and run a household (not completely by myself, thank goodness). Recently, a friend — also a lawyer and parent — and I were discussing the challenges ...

Jeff Bezos has many powerful mantras for his business, but this is one of my favorites: It's always "Day 1" at Amazon. What he means is that Amazon will never stop being a startup. It’s a message that he drilled down on in a recent letter to ...

Email is the global de facto communication standard. Business use of email continues to grow. Email is also a hybrid form of communication — a written form used conversationally. This hybrid nature, coupled with habits developed early in its ...

In my last column, I discussed how you can relocate to another state without sitting for another bar exam. One question that naturally stems from that discussion is what to do if you make a mistake in your relocation, and you fail to do ...

Earlier this year, I attended the Group Legal Services Association annual meeting in Arizona. The highlight was the spirited "State of the Industry" panel. While the panel reported that the industry isn't yet seeing change at a disruptive rate, ...

To use a comparison from my days as a high school teacher, tactics are to objectives as strategies are to goals. You and your client are in different businesses (unless you do legal malpractice work) and have different business goals. But ...

Sometimes lack of basic technology where it’s expected can be extremely frustrating. But forcing technology on clients without a human touch can backfire, too. We asked law practice technology pros Heidi Alexander, Tom Lambotte, Sharon Nelson ...

Secure client communication is a major concern for lawyers. Encryption is your best option for protecting confidential and sensitive information you exchange by email, text, voice and video calls with your clients. ABA Formal Opinion 11-459, ...

Today’s large corporate legal and insurance claims departments are learning from their peers in purchasing and HR how to leverage technology. And they are training a new category of professionals to better manage the business of law. These legal ...