Managing a Law Firm

I was recently challenged to explore what client service will look like in 2026. The good news is the conversation has already started, but the bad news is law firms have a long way to go. It is great that the idea of “client service” is ...

The 2016 Futures Conference featured a crowd of wonderful speakers with provocative ideas. The theme, “What Will Law Look Like in 2026?” brought out some deeply interesting ideas. We asked four conference speakers to summarize their ...

I deal in "clouds and dirt." That's how Gary Vaynerchuk (entrepreneur, angel investor, four-time New York Times best seller, and digital marketing agency CEO) began the closing keynote to the capacity crowd at this week's Clio Cloud Conference ...

If you spend time typing, you’ve very likely found "copy and paste" to be two of your best friends, on any computer system. But if having one copied item available is good, wouldn’t more be better? I've discovered that clipboard managers can be ...

We know that free-play is important to the development of children. But it’s also really important in the life of an adult. You may think you don’t need to play, that you don’t have time to play, but there are good reasons to incorporate play ...

"Under-promise and over-deliver." You’ve probably heard the phrase. But do you really understand what it means? Most of your unhappy clients would never have become disgruntled if you'd had protocols in place to properly set their ...

Launched in 2008, Evernote rose in popularity because it solved a major constraint in our productivity — recognizing the changes in the way we actually work, access information and communicate. We no longer work on just a desktop or a laptop. We ...

From my office window, I can see my neighbor, Mickey Wilson, an international "slackline" champion, practicing spectacular flips and turns on a two-inch wide strip of webbing six feet in the air — pushing himself to master new tricks and invent ...

In our Friday Five "Tech Tips: Small, Powerful Ways to Use Data in Your Law Firm," practice management experts recently weighed in on how small law firms can use data in a meaningful way. Oklahoma Bar Association practice advisor Jim Calloway ...

Recently I underwent a diagnostic medical test that I knew was going to cause me a great deal of anxiety. In addition, I had to arrive at the medical facility at 7 a.m., couldn’t have a cup of coffee in advance and had been told that I was ...