Profitability Lessons
Compensation: Something’s Not Right Here
By Russ Haskin | Mar.28.13 | 1 Comment
It was a 40-timekeeper firm with four name partners. For years, one senior partner had been giving his top clients massive volume discounts on top of rate discounts, and then staf[...]
Continue reading »Profitability Lessons
Are We Making Money?
By Russ Haskin | Mar.06.13 | 2 Comments
Is this client profitable? How do you really know? Profitability has for too long been measured based solely on metrics like hours worked, revenue and realization. Although those [...]
Continue reading »Value 101
Finding a Cure for the Client Experience
By Antigone Peyton | Feb.28.13 | 2 Comments
Many clients behave like their lawyers are doctors. They only visit us when they face serious problems that require an expensive and time-consuming fix. They are unhappy when they [...]
Continue reading »Trust Accounts
Tips for Handling Client Funds
By Mark Bassingthwaighte | Feb.26.13 | 2 Comments
Trust account problems are one of the top reasons lawyers are disciplined in the U.S. Certainly there are attorneys whose trust accounting activities are egregious—even criminal.[...]
Continue reading »THE BEST OF ATTORNEY AT WORK
How Much Seed Money to Go Solo?
By Merrilyn Astin Tarlton | Jan.02.13 | 3 Comments
In case you hadn't noticed, a lot of those new lawyers who can’t find jobs are hanging out a solo shingle. Add to that those lawyers who have left a firm by choice—their own o[...]
Continue reading »Clients Want Value
Abandon the Hourly Chains and Pitch Clients on Your “Why”
By Antigone Peyton | Dec.04.12 | 2 Comments
Lawyers have been talking about and wrestling with “alternative billing methods” or “alternative fee agreements" for a decade or more. Recently, however, the conversation has[...]
Continue reading »
