Daily Dispatch

The Future of Client Service

I was recently challenged to explore what client service will look like in 2026. The good news is the conversation has already started, but the bad news is law firms have a long way to go. It is great that the idea of “client service” is ...

Nathaniel Slavin - September 26, 2016
pandemic Friday Five
Clouds and Dirt: Tips from Clio Cloud Conference 2016

I deal in "clouds and dirt." That's how Gary Vaynerchuk (entrepreneur, angel investor, four-time New York Times best seller, and digital marketing agency CEO) began the closing keynote to the capacity crowd at this week's Clio Cloud Conference ...

Joan Feldman - September 23, 2016
Nothing But the Ruth
Blogging Advice from the Experts

I'm just back from Content Marketing World — a weeklong conference featuring hundreds of leading experts in social media marketing. I was there to speak on social media law and to learn how to be more effective with my own marketing efforts. (I ...

Ruth Carter - September 21, 2016
keyboard managers
Clipboard Managers: A Timesaving Tool for Every Lawyer

If you spend time typing, you’ve very likely found "copy and paste" to be two of your best friends, on any computer system. But if having one copied item available is good, wouldn’t more be better? I've discovered that clipboard managers can be ...

Matthew Yospin - September 20, 2016
Enterprising Lawyer
Kimberley Chongyon Motley, Enterprising Lawyer

Enterprising Lawyer Q&A: Kimberley Motley, a practicing attorney since 2003, has worked in Afghanistan since 2008. She is the first foreigner to litigate cases in Afghanistan's criminal and commercial courts. Kimberley currently ...

The Editors - September 19, 2016
Five Reasons to Come Out and Play

We know that free-play is important to the development of children. But it’s also really important in the life of an adult. You may think you don’t need to play, that you don’t have time to play, but there are good reasons to incorporate play ...

Jamie Spannhake - September 16, 2016
Ryan Lochte’s Vocabulary Lesson for All of Us

“I over-exaggerated.” It was impossible to miss the world’s derision for Ryan Lochte’s poor word choice. The Olympian was trying to explain his lies about how he found himself at the wrong end of a gun after a night of partying in ...

Theda C. Snyder - September 15, 2016
Unhappy Clients Can Destroy Law Practices

"Under-promise and over-deliver." You’ve probably heard the phrase. But do you really understand what it means? Most of your unhappy clients would never have become disgruntled if you'd had protocols in place to properly set their ...

Ray Gross - September 14, 2016
boost your productivity
Evernote vs. Quip: A New Productivity King?

Launched in 2008, Evernote rose in popularity because it solved a major constraint in our productivity — recognizing the changes in the way we actually work, access information and communicate. We no longer work on just a desktop or a laptop. We ...

Daniel Gold - September 13, 2016
Getting Your Foot in the Door

Aleisha Gravit answers the question, "How can I get my foot in the door to meet with a potential client?"

Aleisha Gravit - September 12, 2016
envelope

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