Daily Dispatch

In "Getting Things Done," productivity guru David Allen says dictation is one way to get what's in your head out, and make it useable. I agree. Dictation can help get more stuff done with less effort. Especially when it's not just “documents” ...

I did a speaking tour this spring that I called "The Undeniable Tour." It involved a two-week road trip from San Diego to Seattle with five speaking engagements along the way at law schools and bar associations. The tour also provided the ...

When setting up your office and your office procedures, you need to focus on creating a good experience for your clients. You create that good experience by showing your competence and respect for them, and by making the process as predictable ...

Go rob a bank. No, wait, that’s too easy. Plus, you may run into ethical issues with the local bar association. Seriously, folks, getting what we call “earned (free) media” is a little tougher to get. It also takes patience. But with the right ...

In the attorney discipline business, privilege waiver is a central issue. When a client files a state bar complaint against his attorney, privilege is waived, subject to nuances. (Of course, isn’t everything in law subject to nuances?) What this ...

Once a month the Legal Marketing Association drops by to apply the wizardry of their more experienced members to your questions. Today Tina Emerson and Nathalie Daum take on three questions: Should I advertise? Why CRM software? What about brand ...

“I don't think this is going to work.” Judith slouched in the chair opposite my desk. “I mean, I don't know if I can trust her.” I understood. One of our firm's high-powered litigators, Judith was aggressive, tough on opponents, tough on her own ...

Bob Denney's big fourth-quarter report on What's Hot and What's Not in the Legal Profession always keeps us on top of the most important business trends. But no need to wait for year's end to feel a little smarter about the legal landscape. ...

Clients bring issues to you every day that aren’t, strictly speaking, legal issues. Maybe your business client needs a new accountant because the last one got her sued. Or your litigation client is so distraught he can’t work with you (or anyone ...

It's not that we want to put words in your mouth. But it has come to our attention that sometimes people struggle with what to say when they ask for work, or try to deliver a specific business development (sales!) message. Business ...