Columns

Beyond Net Promoter Score: The Third Clio Legal Trends Report in Context

Part study, part aspirational call to action, this edition of the report revealed novel practice management information for solos and small firms.

Jared Correia - January 24, 2019
Explicit in This Post: How to Deal With Implicit Terms

Advocates frequently confuse “implicit” and “explicit” in writing and particularly in oral argument.

Theda C. Snyder - January 16, 2019
Attorney at Work
Dealing With Non-Paying Clients: A Rant

It sucks when clients take advantage of us and don't pay their bills.

Ruth Carter - January 15, 2019
Professional Services Thought Leadership 2.0 Explained

Firms that choose to be mute stand out as the outliers. But not in a good way.

Susan Kostal - January 14, 2019
bicycle ways to stay energized
Five Ways to Stay Energized

Tips to revive your body and brain, just in time for the holidays and end-of-year crunch.

Jamie Spannhake - December 21, 2018
Well Said
Are You Creating and Converting Sales Opportunities? How to Get in the Game

Unless you're creating sales opportunities, or converting sales opportunities, you're hanging out on the sidelines with the other nonplayers.

Mike O'Horo - December 19, 2018
Building Stronger Client Relationships Despite the Obstacles

Having a personal relationship will make your lawyer-client relationship more satisfying — and it is particularly helpful if there is a glitch. Here are 10 ideas.

Sally J. Schmidt - December 18, 2018
The Results Are In: How to Be an Effective Legal Blogger

Ruth Carter distills the results from Orbit Media's annual survey of more than 1,000 bloggers. What's working?

Ruth Carter - December 6, 2018
law firm testimonials
How to Ask for Law Firm Testimonials

These four questions will help your happy clients get to the essence of their "client experience" story.

Susan Kostal - December 5, 2018
On Balance by Megan Zavieh
Beyond Solo: Growing Your Practice Ethically in 2019

If you plan to expand in 2019, particularly if your shift will be from true solo to something larger, there are some critical ethics issues to keep in mind

Megan Zavieh - December 4, 2018
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