Columns

Do you feel fear and anxiety when trying to close a sale? Here's how to eliminate it.

You are communicating because you want your message to be effective. Condescending phrases like "You follow?" undermine that aim.

How do you say “we’re different” to potential hires? Here's how a few savvy firms use content that tells a story.

How you treat your colleagues is how they assume you’ll treat their clients.

Lawyers, law conferences and ... kids?

Take advantage of Find and Replace as part of the last once-over for that important letter, contract or brief.

Ruth Carter shares a few favorite lessons from Guy Kawasaki's new book.

Using jargon can alienate outsiders, including judges. But is there ever a good reason to use it?

Try these tips on how to use content to recruit associates. Plus, some examples from firms that are knocking it out of the park.

"What are the best, and preferably affordable, ways to protect our office, and in turn protect our clients, from phishing scams and other online threats?"