How to motivate your remote workers may be a thing that’s keeping you up at night. Used to be, you’d drop by their cubicle with a cup of coffee in your hands and tell them you really need those TPS reports. It was like magic. But now, they’re a stamp-sized square staring at you, hoping you won’t say anything about the cat walking across the screen.
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Now We’re All Talking Heads
It’s hard enough to know if your team even needs motivation. Of course, they always do. But how do you gauge their morale without that daily dose of caffeine chatter? How do you know if they’re fulfilling their potential? Distributed workforce management is like juggling squirrels.
The big motivators — salary, benefits and bonus packages — aren’t on this list. Neither are career counseling, mentoring or promotion. This article focuses on the wingnut motivators, the small gestures, and team building.
What to Say to Motivate Remote Workers?
Words matter. Even though you’re just an electronic voice over the phone or laptop speaker, your words are just as real. But the distance between you and your workers is real too. And frankly, we’re all sick of Slack, OneNote and email chains. Human-to-human communication can’t be replicated. But it can be hacked. These proven analog tools deliver a little something extra, a little personal touch, to your remote workers, no matter how far away they are.
Five Proven Ideas for Rewarding Remote Employees
1. How to Motivate Remote Workers With the Power of Post-it Notes
There is a strange magic in how Post-it notes work. All you’re doing is writing words, then placing them where your employee will read them. You could do that with a letter or an email. Hell, you can do that over SMS. But no, you can’t. A sticky note is personal. For one thing, it’s handwritten. That carries a lot of weight. It’s real. It’s a tangible connection to you through paper. It’s also science. In 2004, Randy Garner, the associate dean of Sam Houston State University, published an abstract of an experiment with Post-it notes. Garner sent a survey to two groups. One group received just the survey. The other received the same survey but with a seemingly insignificant Post-it note affixed. The group with the sticky note had significantly higher return rates — and they did the survey faster.
How it works: It’s personal. In Garner’s report, results suggested “the Post-it leads the request to be interpreted as a solicitation for a personal favor, facilitating a normative compliance response.” The content almost doesn’t matter. Use short words. Draw an emoji. It’s the way the note is observed as personal that makes it work. Even inscribing a series of exclamation points would work just fine. It comes from your hand to theirs. It’s a connection.
2. How to Motivate Remote Workers May Best Be Answered With a Card
Sending a card is similar to a Post-it note. In fact, the two methods for motivating remote workers draw from the same well of effective practices. It’s personal. It takes you a minute or two. Recipients know how valuable your time is, so they recognize the literal value of the moments you spent writing the note.
But the card goes beyond the Post-it note: It takes longer. It involves perceived cost. You have to buy a card. There are steps: an envelope, an address, a stamp; there is thought, writing and consideration. All of these expenditures of your valuable time translate to how much you value your remote employee.
How it works: A notecard sent on good stationery is unusual. It takes the employee out of their routine. Remote worker fatigue is real. It used to be that working from home was a choice made by cool, independent mavericks. Now it’s not always by choice. And sure, nobody misses the commute, but a home office is just a more personal cubicle. The routine can become as oppressive as it has ever been — except you’re alone. Kicking someone out of that routine puts a pin in the grind and gives them a minute of joyous reflection. It also reminds them you know they’re working hard. It’s a more formal personal connection than a sticky note.
3. A Field Trip Is an Excellent Way to Motivate Remote Employees
Even those of us already working at home had a third place before the pandemic waltzed in and passed out on our couch.
For me, it was a cigar lounge on the north side of Chicago. They had Wi-Fi, great coffee and a preferred vice in spades. Of course, a smoky room filled with old men smoking stogies may not work for you. OR YOUR TEAM. Fortunately, some companies specialize.
I’m not talking full-blown law firm retreats —WeWork rents spaces for as little as an hour. You can book hybrid conference rooms with privacy booths and parking. The Mom’s Room at The National in Chicago is dog friendly, has killer views and a nice little kitchenette. You could even hire a private chef and really knock the day out of the park.
It’s good for teams to meet in person. Of course, you all have to live in the same city or at least be able to arrive easily at a single location. But if you can, the experience is stand-out. Add some kind of program or a speaker for the day, and you’ve got the kind of team-building, motivational power event your people will never forget.
How it works: Dip into the events fund and book the space, maybe a barista, and a speaker. Get your people there. Make productivity a low priority. Make connecting a high priority.
4. How to Use Art Therapy to Motivate Remote Workers
Not the pipe-cleaner and popsicle stick kind. I mean actual art. You could spring for plein air kits for everyone, but that’s more expensive than renting a suite. Also, it’s intimidating. Some people have all the talent of a doorknob and they know it. Giving them art supplies and saying “BRING US ART!” will make them curl up on the floor. It’s cheaper to send something easy. Art that’s attainable.
Zentangling is to doodling what meditation is to just sitting there. It turns doodling into art by teaching just a handful of simple techniques that will make your teams’ index cards frameable. Zentangle kits are only about $15.
How it works: Send out the kits and at the next Zoom or Teams meeting, have the team members display their card in their square. It’s like a little art show for your crew. Zentangles are low-effort high-reward. Not only do you get art, you get more mindful, refreshed employees. Zentangling is like accidental meditation. Because you’re chasing shapes on the page, you don’t realize you’re also detaching from the crushing grind of your daily to-do list by repeating patterns.
5. Name Your Team, Then Give Them Merch
Don’t call them the Accurate Accounters or (shudder) The Smithfield, Wacker & Boyles. Call them Team Beyonce. Better, motivate remote workers by letting them pick the name. (Don’t worry if they fall into the Boaty McBoatface trap, it’s OK.) Once they’ve rebranded themselves as the Crosstown Cupcake Ninja Skate Party, you have an automatic team-building path: team merch. Sorry, cheap team merch.
How it works: Branding isn’t free, so pull out your credit card. Here are some reasonably priced ideas your team will love.
- Branded pocket notebooks
- Team mascot stickers
- A team playlist on Spotify with everyone’s fight song.
How You Motivate Employees Matters
Not just to them, and not just to the bottom line, but to you and your intangible skills. When you write that notecard to Jane, who lives in Austin, you also get the reward that comes from writing by hand. When you doodle or Zentangle with your team, you get the same results they do — and you get the added benefit of knowing you’re bringing your team ever closer together a little bit at a time.
FAQs About Motivating Your Remote Team:
The trick is to remind them that you’re invested in their well-being as much as you are in their productivity. Encourage self-care, recognize their hard work, and reach out to them with tangible, tactile, analog tools.
All the same, tools used in a regular office still work on Zoom. Bring them into a brainstorming session, encourage them to work together on a case, set realistic milestones, and keep in touch through the USPS.
STAY. IN. TOUCH. Make sure they feel like they’re part of a team. Plan some meetings IRL, even if it’s just a few team members. Pay attention to their work-life balance and encourage them to manage it for their benefit.
Image © iStockPhoto.com.
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