Question: We’d like to start a client feedback program. What do we need to consider when implementing this type of program? In this edition of "Ask the Experts from the Legal Marketing Association," Jim Jarrell, ...
The Editors - September 1, 2015
Let's recap where we left off last time (in my post "When You're Offered a Referral"): Your friend, Janice Brown, introduced you to a colleague, Jack, whom she believed to have a legal issue you could help with. Beforehand, you discussed with ...
Mike O'Horo - August 31, 2015
In Friday Five+ Tech Tips, we invite law practice management and technology experts to share their favorite tips and tricks for tackling everyday quandaries that can prevent you from keeping your practice humming along smoothly. In the end, of ...
The Editors - August 28, 2015
“I never seem to get it right enough with him,” Sara told me, as she expressed her frustrations about being on Terry's case team. “He always has to do it better than me.” I nodded. Terry was an ace litigator, hardworking, controlling and driven ...
Otto Sorts - August 27, 2015TechHit is a San Francisco company that builds applications emanating from Microsoft Outlook. This approach works especially well in the legal field, where most lawyers still prefer, or are forced, to use Microsoft Office. While an impressive ...
Jared Correia - August 26, 2015
In his recent book “The Time Bandit Solution: Recovering Stolen Time You Never Knew You Had,” Edward G. Brown presents a step-by-step lesson in recovering lost time — including how to prevent interruptions from sapping your productivity and ...
Edward G. Brown - August 25, 2015In a coaching meeting, a young partner was unenthusiastic as we discussed potential marketing and business development activities. It was clear he was troubled, so I asked what he was thinking. His response: “Am I better off being a really good ...
Sally J. Schmidt - August 24, 2015Many law practices grow by traditional word-of-mouth, but it is tough to stay competitive if you don’t pay attention to the modern word-of-mouth — namely online reviews. According to a study Yodle recently conducted, three-quarters of consumers ...
Paul Bascobert - August 21, 2015
Three years ago, I wrote a primer for Attorney at Work on setting up an all-Mac law office. For this new two-part series, in addition to updating that earlier article here, I’ve reached out to four Mac-using lawyers — Victor Medina, David ...
Brett Burney - August 19, 2015
When did we decide that the "workweek" should be defined as Monday through Friday, 9 a.m. to 5 p.m.? (Okay, I know a good many lawyers work a lot more than that, but you know what I’m saying.) Lately I’ve been thinking a lot about the ...
Ruth Carter - August 18, 2015
Sign up for our free newsletter.
