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Ethics rules require you to keep your client informed (see ABA Rule of Professional Conduct 1.4). The client’s guidelines may require interval and event reporting. But sometimes it feels like nobody on the other end is reading your client status ...

Question: I'm an inexperienced lawyer, and naturally timid. How can I be expected to thrive in a networking environment? What's the best way to follow up after meeting someone? When should I ask for their business? In this ...

Branding. It's one of the most overworked and overanalyzed topics in the marketplace of ideas. Paradoxically, or perhaps consequently, it's also one of the most misunderstood. This misunderstanding isn’t a definitional one. There’s a general ...

If you’re a law firm owner or partner, you know the drill — when you’re not working in your business, you should be working on your business. For most of us, that includes a lot of networking — attending mixers, going to lunches, interacting ...

At "Hackcess to Justice" last week in Boston, lawyers and developers spent two days hacking away at a "technological-enabled solution" to improve access to justice. Sponsored by the ABA Journal and hosted by Suffolk Law School in Boston, ...

Do you ever wish you could just open your closet in the morning and pull out an entire coordinated outfit? Imagine deciding to dress "business casual," and reaching in to retrieve a hanger holding a complete outfit — from neatly creased khakis, ...

Who are these “enterprising lawyers”? Actually, they are easy to spot. Look for the more engaged and happier lawyers in the crowd. Deeply invested in the power of the work they do for their clients, they have ample interests beyond the practice ...

Getting serious about solving that irritating practice management problem but need a little help? Did you know that you can access — at no charge — hundreds of Attorney at Work daily dispatches by simply searching our archives? There you'll find ...

Here’s one for the books. You can bank on it. Clichés are overused phrases that everyone knows. Pundits of good communication advise shunning clichés as unoriginal and boring — which is why readers of these posts may be surprised to see me take ...

We all have habitual ways of relating to other people, and chances are your habits haven't changed much over the years. So ask yourself, does the way you communicate and behave foster positive relationships with clients, colleagues, family and ...