Lawyer Skills

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How to Master Difficult Conversations with Clients

Have you been avoiding a potentially difficult conversation with a client for fear of it going badly? The good news is that you are in solid company — some of the best and brightest lawyers procrastinate and avoid conflict. Introverts — and ...

Linda Hazelton - April 7, 2016
T-Rex with open mouth jerks at work
Fighting Words: Letter of the Law

My neighbor Charlie stopped me in the driveway the other night and asked, “Can you help me here? I got this stupid letter from some jerk lawyer, and I'm mad as hell!” He was red-faced, waving the offending letter violently. “Well, sure,” I ...

Otto Sorts - March 22, 2016
Don’t Speak Like a Patronizing ‘Parent’

The parade of presidential candidates across my television screen has reminded me of the transactional analysis best-seller, "I’m OK, You’re OK." Transactional analysis is a psychoanalytic therapy method. It defines three ego-states: Child, ...

Theda C. Snyder - March 14, 2016
Like? Yikes!

Those of us who love language and value the ability to be well-spoken have every reason to feel, like, depressed. I fear we have lost the battle with mass culture regarding articulate speech. Witness the ...

Brian K. Johnson - March 1, 2016
What? You Want I Should Stop Using Yiddish?

Caution: Mature Content. Yes, yes, I do want you to stop. A recurring theme of “Get to The Point” is that even if some of your listeners or readers are ...

Theda C. Snyder - February 16, 2016
Trust Exercises
Golden Rules for Building Client Trust

According to a Gallup poll on the perceived honesty and ethics of various professions, most people (79 percent) rate lawyers average or low. Just below bankers. Congressmen and car salesmen ranked lowest. How can you convey that you really ...

Jo Eismont - February 3, 2016
The Trap of Vertical Speaking Notes

I coach one-on-one with hundreds of lawyers each year. When they plop their legal pads on the table as we work, I can see the notes they have created for public speaking or trial advocacy. With just a glance, it’s immediately obvious how ...

Brian K. Johnson - January 27, 2016
self-publishing
Why Lawyers Should Self-Publish Books

Lawyers writing books is certainly no grand innovation on the marketing front. If you can write a legal brief, you can write a book. But why should you? There are a number of reasons: 1. Authority. A book on a subject you practice daily with ...

Allen Taylor - January 19, 2016
Five Words You’re Probably Saying Wrong

Incorrect pronunciation can signal there’s something not quite right about the speaker. The speaker means to sound impressive, but incorrect pronunciation is a sure way to undercut a message. Generally, only your mother will correct you, so you ...

Theda C. Snyder - January 18, 2016
Nothing But the Ruth
Write What? A Simple Solution to Blogger’s Block

As a blogger, I often have random inspirations for posts. They can hit me at any time — when I’m going for a run, talking to colleagues, reading my Twitter feed. The one time my brain goes blank is the moment I sit down to actually write a post, ...

Ruth Carter - January 13, 2016
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