This summer, the hottest ticket at state bar association annual meetings seems to be sessions focused on the future of the business of practicing law. And with just cause. There's a lot going on out there to make us nervous. Increased ...
The Editors - July 9, 2012I learned everything I ever need to know about client service the first time I closed a deal on my own. I was a young client, anxiously micro-managing a negotiation that my outside counsel (whom I’ll call Steve) could have mastered in his sleep. ...
Precious Williams Owodunni - June 26, 2012I confess that writing a post about ways to measure social media performance took some thinking, mainly because I don’t put much stock in the typical metrics, like follower count. Getting people to follow you is easy. Getting people to engage ...
Gwynne Monahan - June 22, 2012I’ll admit it—networking is one of my least favorite parts of my job. I wish everyone just knew who I was, thought I was fabulous and that my phone was ringing off the hook with more business than I can handle. Unfortunately, that’s not the ...
Ruth Carter - June 20, 2012When it gets right down to it, what lawyers do is all about clients. Those wonderful, awful, charming, annoying, challenging and gratifying people who actually pay you to do your work. So we are declaring it "This Business of Clients" ...
Roy S. Ginsburg - June 11, 2012
Well, really … why should he? I mean, knowing that people do things for their own reasons and not for yours, what’s in it for your partner to cross-sell you? Why should he introduce you to his client and promote you as someone who could help ...
Merrilyn Astin Tarlton - June 4, 2012Whether it's a special trip to meet a client or your daily commute, there's no doubt your travels will be sprinkled with 15-plus-minute periods of “bonus time.” Flight or traffic delays, late clients or other unexpected agenda disruptions that ...
Jason Womack - May 24, 2012Attorney at Work has been after me for a post about Klout. Try as I might, the drafts are snarky. I simply can't get past my mantra: Until Klout replaces my credit score, I pay it little attention. I say "little attention" because rarely a day ...
Gwynne Monahan - May 14, 2012Once you get comfortable with social media, you'll no doubt chuckle at your early days—including the etiquette quandaries and minor panic attacks. (Will they know if I unfriend them? What was I thinking with that profile picture? I didn't know ...
Joan Feldman - May 4, 2012Stop right there! Before you take step one to create your law firm's new website, pause to figure out what it is you really want your website to do—and who you want it to attract. Define your intended visitors as narrowly as possible. Do you ...
Andrea Cannavina - April 18, 2012
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