Managing a Law Firm

Navigating the legal system in a second language terrifies people, says Oklahoma attorney Jimmy Lai. A shared language sets your law firm apart. Here are his tips for attracting and keeping immigrant clients.

A legal pad makes an excellent coaster — and, yes, you’re using one to level your desk right now. Can it help run your firm? Sam Walton turned a five-and-dime into the Walmart empire using little more than business savvy and a legal pad. His ...

Wendy Merrill | For firms committed to securing a sustainable future, it falls to their managing partners to set a tone of transparency.

Sally Schmidt | A lot of baby boomer lawyers have plans to retire. What happens to their clients?

Learn how to quickly generate a redline comparison using Microsoft Word's built-in Compare tool to catch untracked changes from clients or opposing counsel.

Partners who prepare themselves psychologically are not just reacting during deal negotiations, they are shaping them. Frederick Shelton and Ayven Dodd have six strategies for negotiating the best possible legal MSO agreement for your firm.

Process Improvement Tips | Essential steps to ensure your annual legal fee increases are thoughtful, fair and easy to implement.

Stop losing prospective clients at the finish line. Here are four tips for perfecting your intake process and making the most of every inbound call.

Jay Harrington | By breaking your annual BD goals into actionable, bite-sized tasks, you can stay focused, build momentum, and have those small “wins” that keep you motivated.

Legal expertise gets you in the room, but exceptional client service keeps you there. Learn why prioritizing the client experience is the single most controllable asset for managing client-lawyer relationships and growing a law practice.