Daily Dispatch


Well Said!

Magic Business Development Pill for Lawyers

well said

A number of years ago, a good friend shared what he considers the “magic business development pill.” It’s simple. There are only two ingredients: 1) Make your conversation all about the client or potential client) and keep it about them; and 2) Show up with great frequency. According to my friend, keep repeating these steps and everything will work out.Read The Rest

Getting Clients

Six Ways to Make Clients Happy to Pay Your Bills

getting clients

No one likes to pay bills. Even when the service or product we are paying for was way more valuable than the actual dollar amount on the invoice, we humans just hate to see the money out the door. And that natural resistance to doling out the bucks can often leave a lawyer looking at high accounts receivable and collections tasks galore. Yuck.

Why not implement a few changes to help your clients feel more positively disposed — dare I say enthusiastic — to pay promptly next month? These six things will help. Read The Rest


The Friday Five

Five Steps to Confront Burnout, Addiction and Depression

There’s no denying it: Lawyers have the highest behavioral impairment rate of any profession. Research has shown it, and it is spotlighted in the media, as in a recent New York Times feature on a lawyer who tragically spiraled into addiction behind closed doors.

The same innate drive and problem-solving skills that make a good lawyer also enable some to present as “high-functioning,” while they successfully conceal addiction for as long as decades. Meanwhile, as with any chronic, progressive disease, it worsens until the lawyer’s behavior and capabilities deteriorate. The good news is once the problems are acknowledged, our community can join together to help remedy them.Read The Rest


Google My Law Firm

Local Map Rankings: Has Your Law Firm Been Filtered?

Local map rankings are a big deal for law firms. If you’re an attorney with an unstaffed virtual office, share the same building with a law firm in the same practice area, or even have a competitor within walking distance, listen up. This one’s for you.

Everyone wants to rank better in Google’s Local Maps because the traffic converts at an extremely high rate. And, naturally, law firms want to know how they can get more map visibility. Unfortunately, it’s not a clear-cut science.

Read The Rest


Nothing But the Ruth!

Speaking and Lawyering: Balancing the Jobs

Nothing But the Ruth

As a lawyer and businessperson, you have two jobs in one. Some of us, including me, add the job of professional speaker to our already teeming calendars. Maybe you’ve considered taking on some speaking gigs yourself. What’s a typical day in the life of a lawyer-speaker? The best way to explain it is to share the typical course of events for speaking at a conference, using my recent experience with Content Marketing World.Read The Rest


Get to the Point!

Don’t Be Tricked by These False Friends

Get to the Point

Some words sound like they mean one thing when they actually mean something very different. Using one of these false friends incorrectly could cause you a problem.

But It Sounded Right … The term “false friends” traditionally refers to words in a foreign language that sound like English words. If you want a drinking glass in France, don’t ask the server for “glace;” you might get a glass, but it will be filled with ice, the translation of “glace.” You really will be embarrassed if you use the Spanish “embarazada” to mean embarrassed because it actually means “pregnant.” Read The Rest


Microsoft Word QUICK TIPS

Video: The Fastest Way to PDF a Word Document

PDF Word Document Video

Converting a Word document to PDF is an essential Word skill, especially if you’re dealing with courts that require e-filing. Make that frequent task a one-click operation by adding Publish as PDF to your Quick Access Toolbar.Read The Rest