Daily Dispatch

With summer finally in full swing, we asked our legal technology dream team, "Which apps have saved your ... vacation?" Lee Rosen, Jim Calloway, Heidi Alexander, Catherine Reach and Dan Pinnington are telling their best tips for making travel ...

Sometimes the most profound lessons arise from the simplest of exchanges. So it was for a young Jordan Furlong in the early days of his career as an adventurous service provider. He says the best pricing advice he ever received came from an ...

To get new clients, many lawyers still turn to media like the Yellow Pages, TV, radio and newspapers. Eventually, most discover these options are expensive, ineffective and frustrating. Some lawyers are experimenting with Google AdWords for ...

The joke goes that some lawyers lack both competence and confidence; call them newbies. Some lawyers have competence, but lack confidence. Some lawyers are competent and have the confidence to let others know about it. A fourth group can project ...

In "Getting Things Done," productivity guru David Allen says dictation is one way to get what's in your head out, and make it useable. I agree. Dictation can help get more stuff done with less effort. Especially when it's not just “documents” ...

I did a speaking tour this spring that I called "The Undeniable Tour." It involved a two-week road trip from San Diego to Seattle with five speaking engagements along the way at law schools and bar associations. The tour also provided the ...

When setting up your office and your office procedures, you need to focus on creating a good experience for your clients. You create that good experience by showing your competence and respect for them, and by making the process as predictable ...

Go rob a bank. No, wait, that’s too easy. Plus, you may run into ethical issues with the local bar association. Seriously, folks, getting what we call “earned (free) media” is a little tougher to get. It also takes patience. But with the right ...

In the attorney discipline business, privilege waiver is a central issue. When a client files a state bar complaint against his attorney, privilege is waived, subject to nuances. (Of course, isn’t everything in law subject to nuances?) What this ...

Once a month the Legal Marketing Association drops by to apply the wizardry of their more experienced members to your questions. Today Tina Emerson and Nathalie Daum take on three questions: Should I advertise? Why CRM software? What about brand ...