Daily Dispatch

T-Rex with open mouth jerks at work
A Matter of Trust: Can They Work as a Team?

“I don't think this is going to work.” Judith slouched in the chair opposite my desk. “I mean, I don't know if I can trust her.” I understood. One of our firm's high-powered litigators, Judith was aggressive, tough on opponents, tough on her own ...

Otto Sorts - June 9, 2015
HOT AND NOT
Sneak Preview: Denney’s What’s Hot and What’s Not

Bob Denney's big fourth-quarter report on What's Hot and What's Not in the Legal Profession always keeps us on top of the most important business trends. But no need to wait for year's end to feel a little smarter about the legal landscape. ...

Bob Denney - June 5, 2015
client service
Caring for Clients: When a Lawyer Isn’t Enough

Clients bring issues to you every day that aren’t, strictly speaking, legal issues. Maybe your business client needs a new accountant because the last one got her sued. Or your litigation client is so distraught he can’t work with you (or anyone ...

Mary Lokensgard - June 2, 2015
Well Said in a speech bubble
How to Stimulate Referrals from Every Matter

It's not that we want to put words in your mouth. But it has come to our attention that sometimes people struggle with what to say when they ask for work, or try to deliver a specific business development (sales!) message. Business ...

Mike O'Horo - June 1, 2015
Declutter Your Email Inbox: Tips from the Pros

Merlin Mann, inventor of "inbox zero," says his philosophy for effectively managing email isn't about a number — it's about getting your head out of your inbox and on to other, more fruitful things. For this month's Friday 5+ Tech Tips, we asked ...

The Editors - May 29, 2015
Tips for Creating Some Marketing Discipline

When coaching attorneys, I ask them to identify their biggest marketing and business development challenges. Their issues run the gamut from not enjoying cocktail parties to recently having relocated. Some of the issues they name are legitimate ...

Sally J. Schmidt - May 28, 2015
How to Clean Up Your Writing

Maybe you’ve read the stories about the candidate who wasn’t hired because of spelling errors in the resumé. Or the firm that lost the bid in response to a request for proposal because of grammatical errors on its website. It’s not just lawyers ...

Theda C. Snyder - May 27, 2015
Enterprising Lawyer
Julie Tolek, Enterprising Lawyer

Who are these “enterprising lawyers”? Actually, they are easy to spot. Look for the more engaged and happier lawyers in the crowd. Deeply invested in the power of the work they do, they have ample interests beyond the practice of law as well. ...

The Editors - May 26, 2015
Five Ways to Build True Fitness into Your Day

Fitness, according to Merriam-Webster, is “the quality or state of being fit.” So what, then, is “fit”? Therein lies the key to true fitness. As Merriam-Webster explains, “fit” means “sound physically and mentally.” Here are five ways to build ...

Jamie Spannhake - May 22, 2015
client service
Positive Client Experience? How to Improve Hospitality in the Office

“I’m tired of hearing about ‘improving the client experience.’ People come to me because I do excellent work. They don’t care if I’m nice.” Might sound familiar, but it’s only half right. Your clients expect you to do your ...

Mary Lokensgard - May 21, 2015
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