Daily Dispatch

Business Development

Match Game: Six Tips for Attracting the Right Clients

By | Nov.22.16 | 0 Comments


Finding the right clients is a lot like online dating. The way people find a date has changed dramatically, with eHarmony, OkCupid, Match.com and Tinder, but the rules of attracting and making someone “yours” really haven’t. The same is true of making a match with a good legal client.

Sure, the way clients arrive at your door may vary. Maybe they find you through social media, your firm’s blog or even an old-fashioned referral. But the rules of attracting the perfect clients remain the same.Read The Rest

Group Productivity

Seven Steps to Productive Meetings

By | Nov.21.16 | 1 Comment

time management

Meetings are the most expensive periods of time we spend together. Try, for example, adding up the loaded employee cost of a simple weekly status meeting. Your answer will make it immediately clear why meetings need to be highly productive to justify the expense.

Let’s focus on the components of a meeting, and how you can use a new structure to produce more effective and efficient meetings that get the job done. These seven simple steps make every meeting more productive:Read The Rest

The Friday Five

Five Ways to Automate Workflows in Your Law Firm

By | Nov.18.16 | 1 Comment


There’s ample evidence to suggest that lawyers — members of a profession that almost exclusively bills by the hour — are not doing everything they can to maximize their earnings.

Clio’s recently released “Legal Trends Report” reveals that, on average, attorneys are billing a staggeringly low 28 percent of their total time worked (assuming an eight-hour workday). In the 2016 Thomson Reuters “State of U.S. Small Law Firms” study, 69 percent of respondents reported that “spending too much time on administrative tasks” was a “moderate to significant challenge.”

Technology, often touted as a solution to the modern worker’s productivity plight, doesn’t always help either. Consider that email, meant at one time to be the asynchronous efficiency-boosting communication channel of the future, now represents a time-sink that swallows up to 40 percent of the average office worker’s week — necessitating an entirely new generation of disruptive solutions to undo the damage.

Hundreds of thousands of business apps exist to assist with our productivity woes (with hundreds more being released each day). This has given today’s lawyers an unparalleled toolkit, but with little progress made coordinating workflows between tools. Until now.Read The Rest

Product Spotlight: Business Plan Workbook

Emotional Decision Making Is Hurting Your Law Firm and Your Life

By | Nov.17.16 | 1 Comment

Business Plan Workbook

You know how when you feel like your back is up against the wall, you sometimes make decisions you’re not 100 percent happy with?

The emotional pressure of a financial situation causes you to take on a client that you know will be a nightmare. Anxiety about an appointment turns into a $20 parking fee you could have avoided by leaving on time. You get the idea.

Emotional decision making happens when you operate without a plan. In business and in life. Wandering aimlessly, with only a faint idea of where you want to be in two, three, five or even 10 years, doesn’t allow your mind to fix on a goal. And without a goal, you can’t make a plan.Read The Rest

Nothing But The Ruth!

Coping With Stress: Trudging Through the Drudgery

By | Nov.17.16 | 0 Comments

Nothing But the Ruth

“How do you cope with stress?” That was this month’s question from my Attorney at Work editors. At first, I laughed at the question, but the gentlest response I can give is, “Not gracefully.”

I’ve been open about my issues with depression and anxiety, and these are things that impact me every day. My officemate frequently hears me making non-word noises at my computer screen like “blaa aa aah,” and taking deep breaths that help quiet the constant mental chatter.Read The Rest


How to Sound Like a Winning Lawyer

By | Nov.16.16 | 0 Comments


Last night while making dinner, I was listening to a political documentary playing in the background. One expert after another chimed in with comments, offered deep thoughts, gave opinions — all interesting and enlightening.

And then this one guy spoke … ack! He sounded high-pitched and tonal, kind of light and airy. It didn’t matter that he was smart and insightful; all I could think about was that he spoke like a child, not like a person with authority — and not like someone I’d take seriously.

As a professional researcher and analyst, I confront bias every day — my bias. There’s always the possibility that my opinions and proclivities can influence how I interpret data, so I have to be vigilant about remaining objective. If I couldn’t take that guy seriously, what chance did he have of impressing anybody?Read The Rest