Daily Dispatch


Product Review

Cloud and Clear: Abacus Pivots

By | Sep.10.14 | 0 Comments

Managing

It is the nature of an abacus to shift — beads making time, marking off distance and space. An experienced abacist knows the score. Still, you’ve gotta have the stones to make the big moves. In 2014, it’s time for Abacus to reset the frame with a big move into the virtual space.

You’ll know Abacus, firstly, for its law practice management software, AbacusLaw, which is aging well into its fourth decade, with a recently overhauled UX and UI, and a revamped calendar that works a lot like what you get out of Microsoft Outlook. Then there’s Abacus Billing, Abacus Balance and Abacus Professional Services.

But wait: there’s more! Over the course of the past year, Abacus has added a new CEO and CTO, and dozens of other staff; that changeover in management was the spur for the development of Abacus’ latest platform: Abacus Private Cloud. … READ THE REST

Get to the Point

Three Tips for Better Client Status Reports

By | Sep.09.14 | 0 Comments

Get to the Point

Ethics rules require you to keep your client informed (see ABA Rule of Professional Conduct 1.4). The client’s guidelines may require interval and event reporting. But sometimes it feels like nobody on the other end is reading your client status reports. If you’ve ever had a client ignore an appointment or had to follow up multiple times for settlement authority, this post is for you. … READ THE REST


Shy? How to Make It in a Networking World

By | Sep.08.14 | 1 Comment

Legal Marketing Experts

Question: I’m an inexperienced lawyer, and naturally timid. How can I be expected to thrive in a networking environment? What’s the best way to follow up after meeting someone? When should I ask for their business?

In this edition of “Ask the Experts,” the Legal Marketing Association’s Marguerite Downey, Tina Emerson and Jim Jarrell help get your networking game off the ground. … READ THE ANSWERS


New Associates: How to Become an Excellent Attorney

By | Sep.05.14 | 4 Comments

New Associates

A family friend will be starting his career at a large law firm this fall. Asked to provide some advice, I started compiling tips and recommendations — things to do and not to do. As I considered my own experiences as a first-year associate at a big firm, and subsequent experiences as a more senior attorney, I quickly formulated a list that required a scroll rather than a Post-it.

There are so many things not taught in law school that are only learned by young lawyers through the hard-knocks school. These tips are intended to help young lawyers develop the attribute that is the single-most important building block for future marketing and business development efforts — namely, becoming an excellent attorney. … READ THE REST


Back to Basics

How to Master Your Fear of Speaking

By | Sep.04.14 | 1 Comment

Fear of Speaking

Yes, we can hear the jokes now. A lawyer who is afraid to speak is like a vegan at a steakhouse — not only rare (no pun intended) but also a bit laughable. But wait. To many a lawyer, fear of speaking is not funny, it is an unhappy reality. Some lawyers work behind the scenes precisely so they don’t have to talk. And some litigators shine in the courtroom but cringe at other types of public speaking. But somewhere along the way, everyone gets called on to speak. Now what? We contacted three speaking experts — highly sought-out lawyers on the speaking circuit as well as a trainer of litigators — for advice on how to banish fear and give an applause-worthy speech. … READ THE REST


Back to Basics

How to Avoid a Malpractice Claim

By | Sep.03.14 | 0 Comments

Law Firm Sinking Ship

In most areas of law practice, problems with lawyer-client communications are the number one cause of malpractice claims, followed closely by basic deadline and time management issues. From a claims prevention point of view, you get more for your risk management efforts by focusing on improving client communications and getting things done on time. With this in mind, here are my top tips for avoiding a malpractice claim. … READ THE REST