What’s Your ‘One Big Thing’ for 2020?

Sally Schmidt is a big believer in personal business development plans. However, she is also a realist. Instead of being overwhelmed by end-of-year planning, identify One Big Thing you want to ...

December 12, 2019 0 0 0

Acing Client Communications: How to Explain an Increase in Your Rates

While clients may not be overjoyed to receive the announcement that their rates are increasing, they are used to receiving such news. So why not make this an opportunity to communicate clearly, ...

December 11, 2019 0 0 0

Using Ethical Hacking to Improve Your Cybersecurity

Employing ethical hacking to test your systems can be very useful in improving cybersecurity, but only once you have basic security features in place.

December 6, 2019 0 0 0

Getting Paid: The Power of Following Up

What do you say to clients when their bills are way past due? Ruth Carter tries a new tactic.

December 5, 2019 0 0 0

Creating AutoText Entries to Save Frequently Used Text

Video | The key to text recycling is making it easy to access your frequently repeated phrases and paragraphs. Deborah Savadra shows how to make that happen with AutoText.

November 14, 2019 0 0 0