Daily Dispatch

The Friday Five

Five Things to Add to Your To-Do List

By | Oct.03.14 | 0 Comments


As if you need any help adding things to your to-do list, right? You are justifiably more interested in removing things — or at least checking them off. But hang on, and I hope you’ll see the sense of it.

If you’re like me, nearly every item on your list is there to meet someone else’s needs, solve someone else’s problem, make someone else happy. Today, let’s put other people’s needs on hold — for just a moment — and add a few things to meet our own. … READ THE FIVE

Product Review

Rocket Matter for iPad: Finally, Truly Mobile Practice Management

By | Oct.02.14 | 4 Comments

iPad Apps

I’ve been waiting a long time to write this post — almost four years! Ever since Apple introduced the iPad in 2010, I believed it would make the perfect platform for a practice management tool. Attendees at iPad seminars also asked about it: “What practice management tools are available for the iPad?” For a while there, I didn’t have a good answer for them.

The major cloud practice management companies eventually rolled out iPhone apps, Android apps, and web apps for their services. While these tools are undeniably useful, I’ve always thought that a mobile practice management tool should offer that full-featured dashboard, so you can see your entire practice at a glance — just like on your laptop or desktop computer. With the recent rollout of Rocket Matter for iPad, mobile lawyers finally have that option. … READ THE REST

How to Handle Disagreements in the Law Office

By | Oct.01.14 | 0 Comments


Working together in a law office isn’t always rainbows and puppies. There can be some serious dustups, and we all know what that means — somebody’s work isn’t getting done. We asked a couple of experts from the Association of Legal Administrators to give us their best tips for handling and resolving differences of opinion between people in the office — lawyers or staff. Today Denise Abston and Cindy Schuler tell us what they do when it’s time to step in. … READ THE REST

One of a Kind

Turn Clients into Client-Advocates: The Brand Experience

By | Sep.30.14 | 1 Comment

One of a Kind

Research suggests that life experiences, not material things, are the key to happiness. Nonetheless, by and large people still choose to spend more of their money on material items because they believe they’re of greater value. After all, it’s pretty easy to peg a value to a new flat-screen TV that costs $4,000. But it’s hard to estimate the value of a great memory born of an amazing experience.

The same principle applies in marketing. Provide a service to a client and you’ll earn a fee. But provide a positive, memorable experience and you’ll earn not just a fee, but a loyal ally and enthusiastic advocate for your firm. Clients will come back for more — and bring others with them. … READ THE REST

Resigned to Being in the Rut?

By | Sep.29.14 | 0 Comments

In a rut?

Lawyers can easily find themselves, very early in their careers, in a predicament of epic proportions. It happens when you don’t know what to do next, and end up in a rut — a long, deep track made by the repeated passage of the lawyers (um, vehicles) who went before.

For our purposes a rut has a number of relevant characteristics:
• It begins at the start of the road. As a result, you have a tendency to find yourself in it very quickly.
• Once you’re in it, it can be hard to get out without a lot of frustration.
• Unless you get out of it, you’re going to end up at the same destination as everyone else. … READ THE REST

Friday Five Trending

Never-Ending Business Development

By | Sep.26.14 | 0 Comments

Friday Five Trending

If you haven’t figured it out yet, business development is a perpetual, ongoing commitment. It can be especially onerous if you are in a small or solo firm, where you’re not just a lawyer — you’re often the entire sales force and sole customer service rep. But, thanks to the many resources found online, you’re not completely alone in learning how to move your law practice forward. Here’s a sampling of some of the helpers out there right now. … READ THE REST