Daily Dispatch

Your Image

Snap a Winning Headshot, Part 1: Look in the Mirror

By | Apr.13.16 | 0 Comments


These days, potential clients are going to look you up online before they ever meet you. They want to see who you are, what you’ve done and where you earned your law degree. The headshot you’re using on your website and on social media speaks volumes about how you present yourself — and your personal judgment.

If you want to rock your next headshot session, it’s worth doing a bit of planning and preparation to capture the image you want. So, here’s how to figure out what your headshot should convey, and some tips on how to get there … READ THE RESTRead The Rest

Get Quoted

Befriending Media Types: You Can Do This

By | Apr.12.16 | 0 Comments


Why do you find certain lawyers quoted in the press so often? Are they magically on speed-dial with certain outlets? In short, yes.

Befriending a reporter is an exercise in social capital. You want to create an easy, mutually beneficial relationship. It may be intimidating to some, but it can be done.

When I was a reporter, I had several trusted lawyers and judges who consistently made themselves available to explain issues to me. … READ THE REST

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Get to the Point

A Politically Incorrect Marketing Tip

By | Apr.11.16 | 1 Comment

Get to the Point

Ten minutes of top-of-the-hour cable television news can make you feel like your head is going to explode. Or maybe you’ve just read some total bozo’s post. You may want to grab your phone and immediately post your own views about the candidates or issues on social media. After all, you have the account. It’s right there — so easy. … READ THE RESTRead The Rest

The Friday Five

Five Lessons in Law Firm Cybersecurity and Privacy

By | Apr.08.16 | 0 Comments

Friday Five

What’s that phrase from “The Godfather, Part III”? Oh yeah. “Just when I thought I was out, they pull me back in.” I left legal tech behind six months ago for Silicon Valley, and while things do move fast out there, legal tech moves at a slower, measured pace.

Truth be told, when I agreed to report on ABA TECHSHOW for Attorney at Work, I had no agenda for what I would cover. So I followed my curiosity. Naturally it sent me to the cybersecurity and privacy track. … READ THE RESTRead The Rest

Client Relations

How to Master Difficult Conversations with Clients

By | Apr.07.16 | 0 Comments

Ask for Feedback

Have you been avoiding a potentially difficult conversation with a client for fear of it going badly? The good news is that you are in solid company — some of the best and brightest lawyers procrastinate and avoid conflict. Introverts — and research finds a majority of lawyers are introverted — are especially prone to avoiding confrontation, according to Sondra Vansant in “Wired for Conflict.”

Dr. Larry Richard has written and spoken extensively about the typical lawyer personality type based on Caliper test scores from thousands of attorneys. Resiliency is one of the measured traits, and many lawyers score on the low end of the bell curve for the ability to recover quickly from setbacks. So if you have had a difficult or unpleasant conversation with a client in the past and are a lawyer with low resiliency, you may be especially keen to avoid a repeat of such a conversation.

Whatever your personality type or personal style, the bad news is that fretting about the conversation while avoiding it won’t make the issue go away. A better approach is to map out a strategy that maximizes the possibility of a favorable outcome. … READ THE RESTRead The Rest


Pearls of Legal Technology Wisdom for Solo and Small Firms

By | Apr.06.16 | 1 Comment

Technology Community

ABA TECHSHOW just marked its 30th anniversary. The traditional gift for a 30th anniversary is pearl — and that’s appropriate since I have received many pearls of wisdom in my years at the conference. I attended my first TECHSHOW in 1999 and I haven’t missed one since. After that first year I was hooked